Privacy Policy
This Privacy Policy explains how ICDM Hub collects, uses, stores, and protects personal information when you use our websites, learning platform, and related services, including icdmhub.com, learn.icdmhub.com, and related service subdomains.
Information We Collect
- Account information such as name, email address, username, and role.
- Profile information you choose to provide.
- Course activity, submissions, grades, and learning progress.
- Technical data such as IP address, browser type, device information, and log data.
- Support requests and communications sent to us.
How We Use Information
- To create and manage user accounts.
- To provide access to courses and learning materials.
- To authenticate users and secure the platform.
- To send transactional emails such as password resets, enrollment notices, and service notifications.
- To monitor service reliability, security, and abuse.
- To improve platform functionality and user experience.
- To comply with legal obligations.
Email Communications
We send transactional emails related to account access, course participation, security, and platform operations. We do not sell personal data or use purchased email lists.
Analytics and Logs
We may use self-hosted analytics and server logs to understand platform usage, improve performance, and detect abuse. Where practical, we aim to minimize data collection and retain only what is reasonably necessary for security and operations.
Sharing of Information
We may share information only with service providers that help us operate the platform, such as infrastructure, authentication, monitoring, and email delivery providers. We do not sell personal information.
Data Retention
We retain personal information for as long as needed to provide the service, maintain educational records, meet legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information. Questions about privacy requests should be sent to the contact address published on icdmhub.com.
Children's Privacy
Our services are intended for educational and organizational use. If minors use the platform, access must be authorized and managed by a parent, guardian, school, instructor, or other authorized organization, as applicable.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version at this URL and revise the date above.